Shipping

All our orders are sent via Australia Post;

Free Shipping - On all orders over $60 with the code FREESHIP at checkout

Regular Post - $9.50, allow up to 3-5 business days from date of dispatch

Express Post - $12.50, Allow up to 1-3 business days from date of dispatch

You will be issued with a tracking number on the completion of your order. Please allow 2-3 extra business days for any rural orders.

We offer free local delivery within Perth - Please email us to see if your location is within our radius

We ship to New Zealand and the UK upon request - Please contact us if you wish to place an order beyond Australia

Returns

We pride ourselves on quality threads and want you to be completely stoked with your Rivr Designs purchase. If for any reason you are not 100% happy with your purchase, we accept returns on full priced items. Items must be returned within 30days of purchase in original condition, unworn, unwashed, undamaged and with their tags attached.

Please understand that we do not accept refunds or exchanges for change of mind or incorrect choice, unless the product is deemed damaged or faulty within 30days of purchase.

Exchanges are subject to stock availability, if size has sold out, a store credit will be issued.

To request a refund or exchange, please contact us at rivrdesigns@gmail.com in your email please sate the product and reason for return. Once your return has been approved, we will provide you with the return address.

Please Note:
Return shipping at customers expense and original shipping costs can not be refunded. We recommend a traceable delivery method such as Australia Post to ensure safe delivery. Rivr designs is not responsible for any lost or missing parcels. If item does not reach us within the allocated timeframe we are unable to process a return.